Professor Bonalyn (Bonnie) Nelsen joined the faculty of the University College of the Cayman Islands in January 2012, where she is the Director of Graduate Studies, Executive Education and Workforce Training. Bonnie is also a visiting instructor at the International School of Management in Paris, France, where she teaches human resource management and cross-cultural management in the M.B.A. program. She has professional and consulting experience in service process reengineering and organizational development, service management, service performance measurement, training and development, strategic human resource management (HRM), HRM performance measurement systems, career planning and outplacement, ethnographic research methods, applied research design and case research.

Dr. Nelsen’s research and scholarship efforts have centered on case development, human capital development, human resource metrics (HRM performance measurement), and service management. In addition to writing a book and book chapters, she has had cases and research papers published in several journals, including Administrative Science Quarterly, Organizational Behavior Teaching Review, Industrial and Labor Relations Review, Business Case Journal, The Hospitality Management Review, Journal of Critical Incidents, Journal of Case Studies and Annual Advances in Case Research. Dr. Nelsen is a Fulbright Senior Specialist in Business Administration; her first assignment as a Fulbright Senior Specialist was at the University of Rejika’s Fakultet Za Menadžment U Turizimi I Ugostiteljstvu in Opatija, Croatia, in fall 2011. She is also the founder and co-owner of Case Research International LLC., a global consultancy firm that instructs faculty in (1) planning, writing and publication of case research (with a particular focus on case development in countries with transitioning or developing economies); teaching and assessment using the case method; and curricular design based on an experiential, case-based approach. Although she now resides in the Cayman Islands, Dr. Nelsen has lived and worked in Germany and Hong Kong and visited 60+ countries, including extensive travel throughout the Asia Pacific, Middle East, Caribbean Basin and Latin America. When not in the classroom, you can find Dr. Nelsen travelling the world to expand her “collection” of UNESCO World Heritage sites.